PRIVACY AND SECURITY POLICY

All services provided in our store and at the address registered as POSEIDOWN SOLE PROPRIETORSHIP, Yakuplu Mah. 50th Street No:30/5 Aslan Apartment, Beylikdüzü/İstanbul, belong to our company and are operated by us.

Our company may collect personal data for various purposes. Below, how and in what manner personal data is collected, processed, and protected is explained.

Certain personal information of members (such as name-surname, company information, telephone number, address, or email address) may be requested through registration forms or various forms and surveys on our store.

Our company may periodically send campaign information, details on new products, or promotional offers to customers and members. Members can choose whether or not to receive such information during registration, and after logging in, they can modify their preferences from the account information section or by following the link provided in informational messages.

Personal data submitted electronically to our store during the approval process via the website or email will not be disclosed to third parties outside the purposes and scope specified in the User Agreement made with our members.

For the purpose of identifying system-related issues and resolving any potential disputes or problems that may arise concerning the services provided, our company records and may use the IP addresses of members.

IP addresses can also be used to identify users in general and to gather broad demographic information. Our company may use, within the purposes and scope specified in the Membership Agreement or beyond, the requested information for direct marketing purposes by itself or in cooperation with partners.

Personal information may be used to contact the user when necessary. Information requested by our company or provided by the user, or details regarding transactions carried out through our store, may be used by our company and partners to perform statistical analyses, create databases, and conduct market research—provided that the identity of our members is not disclosed.

Our company undertakes to treat confidential information strictly confidential, to consider it a confidentiality obligation, and to take all necessary measures to ensure and maintain confidentiality, prevent confidential information from becoming public or being disclosed to unauthorized persons or third parties, and to exercise due diligence in this regard.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders shopping through our online stores. Credit card information is never stored in our system. There are two indicators that show you are on a secure website during the transaction process. One is the key or lock icon located at the bottom of your browser window. This indicates that you are on a secure webpage, and all data is protected through encryption.

This information is only used as part of the transaction process and pursuant to your instructions. Credit card information used during shopping is encrypted with 256-bit SSL (Secure Sockets Layer) protocol independently of our online stores and transmitted to the relevant bank for verification. Since credit card data cannot be viewed or recorded by us, it is prevented from being accessed by third parties under any circumstances.

Orders placed online by credit card are checked by our company to prevent Credit Card Fraud by verifying payment, billing, and delivery information. For this reason, before proceeding to the procurement and delivery stage, it is necessary to confirm the accuracy of financial and address/telephone information for customers placing their first order.

If required, the credit card holder or the relevant bank may be contacted for verification. Only you can access and change all the information provided during registration. As long as you securely protect your login details, it is not possible for others to access or change your information. For this purpose, 128-bit SSL security is used during membership processes—an international encryption standard that is practically unbreakable.

Online stores that provide customer service hotlines and list clear address and telephone information are generally preferred today, as this makes it easier to obtain detailed information on any questions and better evaluate the reliability of the service provider. Note: We recommend ensuring that online stores list clear address and phone information. Before shopping, record the store’s contact information. If you are unsure, call the store first for confirmation. All our online stores list all company information and location details.

MAIL ORDER CREDIT CARD INFORMATION SECURITY

Personally identifiable information and credit card details sent to us via mail order are stored according to confidentiality principles. This information is retained for 60 days for possible disputes that may arise with the bank and is destroyed afterward. No additional charges beyond the amount approved by you may be deducted using the mail order form. If such a transaction occurs, you may object to the bank and prevent payment—thus not presenting any risk.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may contain links to other websites. Our company is not responsible for the privacy practices or content of websites accessed through such links. Advertisements published on our website are distributed to users through advertising partners. The Privacy Policy principles contained herein apply solely to the use of our store and do not cover third-party websites. EXCEPTIONAL CIRCUMSTANCES In limited cases below, our company may disclose user information to third parties outside the provisions of this Privacy Policy: To comply with obligations as required by applicable laws, decrees, regulations, or other legal rules established by competent legal authorities; To fulfill and implement requirements of the Membership Agreement and other agreements made with users; To provide information upon a lawful request from competent administrative or judicial authorities in relation to an investigation or inquiry; When disclosure is necessary to protect the rights or security of users.

EMAIL SECURITY

Never include your credit card numbers or passwords in any email messages sent to our Customer Service regarding your order. Information contained in emails may be seen by third parties. Our company cannot guarantee the security of information transmitted via email under any circumstances.

BROWSER COOKIES

Our company may obtain information about users visiting our store and their website usage through the use of cookies (technical communication files). Cookies are small text files sent by a website to a user’s browser to be stored in main memory. Cookies facilitate website usage by storing preferences and status. Cookies help determine the number of visitors to the website, their purpose for visiting, frequency, duration, and assist in generating user-specific dynamic content and advertisements. Cookies are not designed to extract personal data or data from email. Most browsers are designed to accept cookies by default, but users can change settings to block cookies or receive warnings when cookies are sent. Our company may amend this Privacy Policy at any time by publishing it on the website or sending an email to users. Any amendments shall take effect on the date of publication.

For all questions and suggestions regarding our privacy policy, you can email info@poseidown.com . You may contact our company using the details below:

Company Name: POSEIDOWN SOLE PROPRIETORSHIP

Address: Yakuplu Mah. 50th Street No:30/5 Aslan Apartment, Beylikdüzü/İstanbul

Email: info@poseidown.com

Instagram: @poseidownwear