1) You Can Make Bank Transfer Or EFT (Electronic Funds Transfer).


2) With Your Credit Cards On Our Site

You can take advantage of our online single payment facilities for all kinds of credit cards. In your online payments, the amount will be withdrawn from your credit card at the end of your order. In case of order cancellations due to possible order cancellation or stock problems, a refund will be made to your credit card within 3 working days.



3) Order Price Refund

If your orders in case of cancellation for reasons; POSEIDOWN PERSONAL COMPANY will refund the product price to your account and/or credit card within three working days. However, You must report your bank account information and/or credit card information accurately and completely to the financial authorities of our company.



4) Delivery

The products you have ordered We try to deliver on the same day. For products that take time to deliver, the cargo delivery time is 3 working days as stated in the product details. You will be informed in case of possible delayed delivery.

Your requests will be processed to be prepared according to the delivery type you have determined at the end of the order. Products from our Istanbul-based company will be sent with a contracted cargo company. After your orders are approved, they are delivered to the Cargo company at the end of 2 (two) working days at the latest.

You can talk to us about different delivery conditions by consulting us via e-mail. In addition, cargo deliveries are only valid for Turkey



5) Payment Tracking

If the aforementioned system cannot perform the transaction due to any problem, our visitor will do this as a result of the payment page.

In case of any error at the specified address, the orderer is contacted regarding the order that cannot be delivered. automatically confirmed by e-mail.

We have a responsibility to the bank, where we use the credit card system, as well as the customer, for the realization of the delivery. Open and check it in front of the company representative you received it from. If you think that there is any damage to the product, do not take delivery of the product by keeping a report with the cargo company. Submit your report to info@poseidown.com as soon as possible.