PRIVACY AND SECURITY POLICY
All services provided in our store belong to our company, POSEIDOWN SOLE PROPRIETORSHIP, registered at Yakuplu mah. 50. Sok. No:30/5 Aslan aprt. Beylikdüzü/İstanbul, and are operated by our company.
Our company may collect personal data for various purposes. Below, it is stated how and in what manner personal data is collected, and how and in what manner this data is protected.
By filling out various forms and surveys on our Store or during membership, our Store requests certain personal information (such as name-surname, company information, telephone, address, or e-mail addresses) from our members.
Our company may send campaign information, new product information, and promotional offers to its customers and members periodically. Our members can make their choices regarding receiving such information when they register, and can later change this selection in the account information section after logging in, or notify us via the link in the notification message they receive.
Personal information transmitted electronically to our store by our members during the approval process through our Store or via email will not be disclosed to third parties outside of the purposes and scope defined in the "User Agreement" signed with our Members.
To identify problems related to the system and to quickly resolve problems or disputes that may arise regarding the service provided, our Company records and uses the IP addresses of its members. IP addresses can also be used to generally identify users and gather comprehensive demographic information.
Our Company may use the requested information for direct marketing by itself or by those with whom it cooperates, even outside the purposes and scope determined by the Membership Agreement. Personal information may also be used to contact the user when necessary. Information requested by our Company or information provided by the user or information regarding transactions made through our Store; by our Company and those with whom it cooperates, may be used for various statistical evaluations, database creation, and market research without disclosing the identity of our members, even outside the purposes and scope determined by the "Membership Agreement".
Our Company undertakes to keep confidential information strictly private and confidential, to regard this as an obligation to secrecy, and to take all necessary measures and show due diligence to ensure and maintain confidentiality, to prevent the entire or any part of the confidential information from entering the public domain or unauthorized use or disclosure to a third party.
CREDIT CARD SECURITY
Our Company prioritizes the security of credit card holders who shop from our shopping sites. Your credit card information is never stored in our system.
When you enter the transaction process, there are two things you should pay attention to in order to understand that you are on a secure site. One of these is a key or lock icon on the bottom line of your browser. This indicates that you are on a secure internet page and all your information is encrypted and protected. This information is used only in connection with the sales transaction process and in the direction of the instructions you provide. Information regarding the credit card used during shopping is encrypted with a 256-bit SSL (Secure Sockets Layer) protocol independently of our shopping sites and sent to the relevant bank for inquiry. If the card's availability is approved, the shopping continues. Since no information about the card can be viewed or recorded by us, third parties are prevented from obtaining this information under any circumstances.
The reliability of payment/invoice/delivery address information for orders placed online with a credit card is checked by our company against Credit Card Fraud. Therefore, for customers who place an order on our shopping sites for the first time, it is necessary to first confirm the accuracy of their financial and address/telephone information for their orders to proceed to the supply and delivery stage. If necessary, the credit card holder customer or the relevant bank is contacted to check this information.
Only you can access and change all the information you provide during membership. If you keep your membership login information secure, it is not possible for others to access and change information about you. For this purpose, during the membership process, a 128-bit SSL security area is used. This system is an unbreakable international encryption standard.
Today, Internet shopping sites with information lines or customer service and where open address and telephone information are provided are preferred more. In this way, you can get detailed information about all your questions and get healthier information about the reliability of the company providing online shopping services.
Note: We recommend paying attention to the company's open address and telephone number on internet shopping sites. If you are going to shop, make a note of all the phone/address information of the store you are buying the product from before you shop. If you don't trust it, confirm by calling before shopping. All information about our company and the company's location are specified on all our online shopping sites belonging to our company.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
Your identity and credit card information that you send us via the credit card mail-order method will be stored by our company according to the principle of confidentiality. This information is kept for 60 days against possible credit card chargeback disputes with the bank and then destroyed. It does not pose a risk since you can naturally object to the bank and prevent payment of any amount withdrawn from your card, other than the amount approved by you on the mail-order form for the products you ordered.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our Store may provide links to other sites within its website. Our Company bears no responsibility for the privacy practices and content of sites accessed via these links. Advertisements published on our Company's site are distributed to our users through our advertising business partners. The Privacy Policy Principles in this agreement pertain only to the use of our Store and do not cover third-party websites.
EXCEPTIONAL CIRCUMSTANCES
In the limited circumstances specified below, our Company may disclose user information to third parties outside of the provisions of this "Privacy Policy". These limited circumstances include;
1. To comply with the obligations imposed by laws, decree-laws, regulations, etc., issued by competent legal authorities and in force;
2. To fulfill the requirements of the "Membership Agreement" and other agreements entered into by our Store with users and to put them into practice;
3. To request information about users for the purpose of a duly conducted investigation or inquiry by a competent administrative and judicial authority;
4. When it is necessary to provide information to protect the rights or safety of users.
EMAIL SECURITY
Never write your credit card number or passwords in emails you send to our Store's Customer Service regarding any of your orders. Information contained in emails can be seen by third parties. Our Company cannot guarantee the security of information transmitted from your emails under any circumstances.
BROWSER COOKIES
Our Company may obtain information about users visiting our store and their use of the website using a technical communication file (Cookie). These technical communication files are small text files sent by a website to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about the site.
The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose, how many times a person visits the site, and how long they stay on the site, and to dynamically generate advertisements and content from user-specific pages. The technical communication file is not designed to retrieve data or any other personal information from main memory or your email. Most browsers are initially designed to accept technical communication files, but users can change their settings to prevent technical communication files from being sent or to receive a warning when a technical communication file is sent.
Our Company may change the provisions of this "Privacy Policy" at any time by publishing them on the site, sending electronic mail to users, or publishing them on its site. If the Privacy Policy provisions change, they become effective on the date they are published.
For all your questions and suggestions regarding our privacy policy, you can send an email to info@poseidown.com. You can reach our Company using the contact information below.
Company Title: POSEIDOWN SOLE PROPRIETORSHIP
Address: Yakuplu mah. 50. Sok. No:30/5 Aslan aprt. Beylikdüzü/İstanbul
Email: info@poseidown.com
Instagram: @poseidownwear